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The Tax Coaches of Accountable: Your partners for all questions regarding freelancing

Written by Sophia Merzbach, creative writer and content producer
Updated on
Read in 3 minutes

Managing taxes can be a daunting task, especially for self-employed professionals in Germany. From understanding complex regulations to navigating through tax procedures, knowing you have someone to support you can save you a lot of worries and stress.

At Accountable, we understand these challenges and offer a solution with our team of dedicated Tax Coaches. In this article, we will show you how our Tax Coaches will support you in your tax journey and how they help to make bookkeeping and taxes smoother and more manageable for you.

💡Tip from Accountable: Accountable is a tax software designed for freelancer and Gewerbetreibende (trade persons) in Germany. It covers all the bookkeeping and tax obligations and is available as app and on web. Test it now for free!

What you can expect from your ‘Tax Coach’

Actionable Assistance: Practical Help in Plain English

Tax matters can be complicated, and the last thing you need is a barrage of technical jargon and ambiguous explanations. Accountable’s Tax Coaches are aware of this and will simplify complex concepts and provide practical help in plain English. Also, instead of vague statements like “it depends,” they offer actionable guidance that you can easily understand and act upon. With this clear communication, we want to help you make informed decisions and stay in control of your tax obligations.

Software Support: Utilizing Accountable’s Full Potential

Accountable’s Tax Coaches provide basic tax knowledge, but they also specialize in helping you navigate and utilize the full potential of the Accountable software. From explaining how to write correct invoices in the app to offer tips on how to save taxes, our Tax Coaches ensure that you have a comprehensive understanding of the software’s features and capabilities.

For example, if you’re unsure about the correct category for an expense, they are there to confirm or suggest the appropriate classification. They can also assist you in understanding numbers, tax computations, and interpreting letters from the Finanzamt (tax office).

Availability: Personalized Answers to Your Questions

Unlike traditional tax advisors who often leave unanswered emails or struggle with follow-ups due to high client demand, our Tax Coaches ensure that you receive a personal answer to your questions within 24 hours. We do our best to offer you prompt and personalized support, that’s why you can contact us through email and chat-messaging or schedule a free phone call or a one-on-one video call.

Furthermore, at Accountable we value user feedback and actively collaborate with our development team to optimize the app based on your suggestions.

Reliability: Committed to Resolving Issues

When you encounter issues or face challenges with tax-related matters, Accountable’s Tax Coaches are committed to finding solutions. They don’t give up until the problem is resolved. In contrast, tax advisors might struggle with proactively addressing your concerns due to their workload. With our Tax Coaches, even when it takes some time, you can rely on the persistence and dedication of the whole team, including our developers if needed, to ensure that you receive a solution to your problem.

What Our Tax Coaches Don’t Do

While the Accountable Tax Coaches offer comprehensive support, it’s important to understand their limitations. They aren’t certified tax advisors and thus can’t offer official tax advise. While the Tax Coaches offer extensive support, they do not provide tax or legal advice. In such cases, they will guide you towards certified tax advisors to address your specific needs.

They also do not encode your documents, review your accounting, submit your taxes on your behalf, contact the Finanzamt (tax office) in your name, perform tax computations, or handle the registration process for self-employment.

However, you can ask about any of those topics and our Tax Coaches will suggest next steps or get you in contact with the right person for your issue. For example, should you require official tax advisory services and you are a user of Accountable, they will connect you with certified tax advisors who possess the necessary qualifications and expertise.

Conclusion: Accountable Tax Coaches – Giving You the Confidence to Handle Your Taxes

At Accountable, we want to provide more than just a tax program for freelancers. We want to give you the personal support and feeling of security that a software can’t offer. With their actionable assistance, software support and commitment to resolving issues, our Tax Coaches provide personalized guidance to help you manage your taxes with confidence.

By leveraging their expertise and the Accountable software, you gain a better understanding of tax regulations, and don’t have to be afraid of mistakes.

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Sophia Merzbach, creative writer and content producer
Sophia Merzbach, creative writer and content producer

Sophia loves literature and writing. She's happy to have joined the Accountable team and is becoming a pro on all things tax related.
In her free time you will find her in a boulder gym, studying Italian or discovering the streets of her new hometown Berlin.

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